Dear Customer…

Dear Customer

Some Important News

PUBLISHED 2 SEPTEMBER 2022

Dear Customer

In a previous blog, we told you about the introduction of Android scanning to our product suite and emphasised why it was now being released and the importance of timing things correctly at Clydebuilt Business Solutions. With that in mind, we are actively looking to progress our software range, and one of the stages in that development is involving you, the customer, our partner in everything that we do.

As our valued client, we are always trying to provide you with the best possible service and products. We already collect feedback on an ongoing basis about everything that we do, but we are about to start our largest ever single undertaking in this respect.

Over the coming weeks and months, we will be contacting all customers, and this is the very first step on that journey. Following on from this, the management team are looking to visit customer sites in order to speak with you on a one-to-one basis and receive any views you may have on our software products and services.

As part of this process, and in advance of those visits, we will be contacting you by email, and by good old-fashioned regular mail, in order to deliver an easily-completed little survey that will allow you to give us some written ratings and opinions. And when we say “easily-completed”, it really is a short form that can be finished in just 5 minutes, depending on how much you have to say.

We thank you in advance for your help with this. We appreciate the time you take to provide us with feedback and suggestions, and we will be actively using it to improve the services we provide you.

So, remember, keep an eye on your email and your letterbox, we’ll be in touch very soon.

Many thanks for all your help.

Previous Blog: Developing In-House Vs. Buying Off-The-Shelf


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Introducing Android Barcode Scanning For Your Warehouse

Lines of green Androids, the Operating System mascot character.

Introducing Android Barcode Scanning For Your Warehouse

PUBLISHED 14 APRIL 2022

Six different styles of Android scanning device sitting alongside each other with a warehouse in the background.

Introducing Android Barcode Scanning for Your Warehouse

At Clydebuilt Business Solutions we pride ourselves on always looking to fully commit to any projects we undertake and do things properly. We will never release a product prematurely, ahead of it being ready, and our customers will only ever receive software when we are convinced that it meets both ours and their own high standards.

With that in mind, we are proud to announce that we have reached a further milestone in our product development, one that we have been actively working on for quite a while now in a bid to reach the levels that we constantly strive for. For many years our partners and their clients have used our Barcode Scanning Processes alongside the LocateIT WMS with a variety of different Operating Systems and devices. Most recently they have been using Windows Mobile and CE devices with the very highest degree of customer satisfaction consistently reported, helped by stock accuracies of up to 99.998% and the complete removal of manual data entry.

However, as with all industries, Logistics must move with the times and with Microsoft no longer actively supporting these Operating Systems, meaning that there will no longer be updates, fixes and security patches, we have been actively working on the next generation of our acclaimed scanning software. While we, as a service provider, will still provide support and updates for our existing client base for the products they have with us, we are now offering the opportunity to switch to a new platform, offering the ability to future proof your business, and seamlessly upgrade your system as the new and the old can be fully integrated to provide a more gradual change.

What we are talking about here is the chance to switch to our newest Android devices, a product that is already fully functioning in some of our customers’ UK Warehouses as you read this. Android is currently used by billions of people across the globe, on smartphones, tablets and many other mobile devices, it is the operating system that the majority of warehouse operatives will be most familiar with already; this makes it the obvious choice to install in your facility, given the lower cost of training that will be involved, not to mention its more modern and advanced capabilities.

This ease of use and familiarity will not only lead to a stress-free transition, but it will enhance productivity, while the wider range of available devices will allow you to tailor your hardware purchases to meet the particular requirements of your users. And it will also allow for a more secure warehouse environment, with regular updates and security patches that will be missed with the discontinuation of Microsoft’s support of the existing Windows Mobile devices.

As was previously mentioned, the changeover to Android need not be a headache, the processes are capable of running alongside our existing products, and if it’s a brand-new installation then our comprehensive training will have you up and running in no time. If you already have our scanning software then you should be able to adapt to the new processes in an instant, and you will notice that all the same familiar items are available and the menus will list the expected ‘Goods In’, ‘Put Away’, ‘Move’, ‘Pick’, etc, etc.

We feel that this is a step forward that all our customers, both existing and new, should be looking to make, and Clydebuilt will support you fully as you do. The new scanning software will not only allow you to carry on from where you are, with minimal disruption, but it will greatly benefit your warehouse and staff both immediately and in the future. So, should you wish to find out more about this exciting new product, please don’t hesitate to give us a call on 0141 847 1920 or contact us via email here.

Previous Blog: Why do You Really Need to Consider a Warehouse Management System?


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© Copyright Clydebuilt Business Solutions Ltd. 2022